Question 1

The platform still shows my balance and support still replies. Is it definitely fraud?

Accepted Answer

Not automatically, but a blocked withdrawal combined with a request for payment is close to conclusive. Legitimate regulated brokers do not require an additional transfer before releasing your own funds; where genuine tax obligations exist they are settled with the authority, never with the broker. We check the platform against the regulatory register, the corporate filings and the payment route, and give you a documented answer rather than an opinion.

Question 2

They showed me a licence number and it looked real.

Accepted Answer

It probably is real, belonging to someone else. Clone-firm fraud copies the licence details of a genuinely authorised business and pairs them with a lookalike domain. Verification means checking the register entry for the exact firm name, address, website and permissions, not just confirming the number exists. That check is part of our standard scope.

Question 3

Can you find out who is behind it?

Accepted Answer

Often we can identify the corporate layer, the registered company, its officers, the jurisdiction and the service providers involved. Reaching the individuals actually running the operation depends on their mistakes: a reused email, an unshielded early registration, a personal account receiving funds. We report exactly what we found and how confident we are, and we never present a plausible name as a confirmed one.

Question 4

I paid by bank transfer. Is that hopeless?

Accepted Answer

No. Bank transfers leave institutional records and, unlike crypto, involve regulated intermediaries at every step. The receiving account belongs to someone who passed onboarding checks somewhere. The realistic route runs through your bank, the receiving bank and the relevant regulator, which is precisely what the evidence pack is built to support.